Index Analytics provides IT training in the effective use of Business Intelligence tools. We have managed the rollout of multiple IT training courses on topics such as SAS (Enterprise Guide, Web Report Studio, and OLAP cubes), MicroStrategy, and Teradata data structures. We host real time open forums for users, and develop video tutorials on selected topics to address user questions and issues.
We work hand-in-hand with the user community to ensure they follow best practices in extracting data from the large data sources. Inefficient SQL queries and poorly written programs cause an undue burden on the underlying database and other IT infrastructure. Through appropriate coaching and training, Index trainers help to mitigate the risk this can pose to the overall health of the environment.